Shipping Policy
1. Order Processing
All orders are processed within 3 to 5 business days after order confirmation.
- Orders are not processed or shipped on weekends or public holidays
- During high demand periods, processing times may be slightly delayed
2. Shipping Time
Estimated delivery times:
- Domestic Shipping: 3 to 7 business days
Delivery times are estimates and may vary depending on your location and courier services.
3. Shipping Costs
- Shipping fees are included in the product cost
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
If you do not receive tracking details within 5 business days, please contact us.
5. Delays & Issues
Retro Jersey Shore is not responsible for shipping delays caused by:
- Courier service disruptions
- Weather or unforeseen circumstances
However, we will assist you in tracking and resolving any issues.
6. Incorrect Address
Customers are responsible for providing correct shipping details.
- Orders with incorrect or incomplete addresses may be delayed or lost
- We are not responsible for orders delivered to the wrong address due to customer error
7. Lost or Stolen Packages
- If your package is marked as delivered but not received, please contact the courier first
- If the issue is unresolved, contact us and we will assist you
8. Contact Us
If you have any questions about shipping, please contact us:
704.360.2452
📧 info@retrojerseyshore.com