Shipping Policy
1. Order Processing
All orders are processed within 2 to 5 business days after order confirmation.
- Orders are not processed or shipped on weekends or public holidays
- During high demand periods, processing times may be slightly delayed
2. Shipping Time
Estimated delivery times:
- International Orders: 7 to 15 business days
- Local Orders (if applicable): 3 to 7 business days
Delivery times are estimates and may vary depending on your location and courier services.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location
- Free shipping may be offered on selected promotions or minimum order values
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) in selected regions.
- Customers must provide accurate contact details
- Orders may require confirmation via phone or message
- Failure to confirm may result in order cancellation
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
If you do not receive tracking details within 5 business days, please contact us.
6. Delays & Issues
Retro Jersey Store is not responsible for shipping delays caused by:
- Courier service disruptions
- Customs clearance procedures
- Weather or unforeseen circumstances
However, we will assist you in tracking and resolving any issues.
7. Incorrect Address
Customers are responsible for providing correct shipping details.
- Orders with incorrect or incomplete addresses may be delayed or lost
- We are not responsible for orders delivered to the wrong address due to customer error
8. Lost or Stolen Packages
- If your package is marked as delivered but not received, please contact the courier first
- If the issue is unresolved, contact us and we will assist you
9. Contact Us
If you have any questions about shipping, please contact us: